ModuleNotFoundError: No module named 'connector'

Support (Q&A)
1

Hi,

I have the exact same error as someone a year ago, but restarting the Docker Desktop does not work.

Call:

./viktor-cli start --app-dir app-name

Error:

Traceback (most recent call last):
  File "<string>", line 1, in <module>
ModuleNotFoundError: No module named 'connector'

Do you have another way to fix this problem?

Kind regards,

Colin Groen

2

Reinstalling the app does not work either.

Call:

viktor-cli install --app-dir app-name

gives:

The application has successfully been installed. Use the commmand 'viktor-cli start' to start your app.

When starting the app I get the ModuleNotFoundError. Furthermore, when I go to my development workspace, I cannot see the entities on the left side (which is weird, because I always saw that, even if the app wasn’t started yet):

image
image357×564 8.1 KB

Reloading doesn’t work either.

Hope someone can help me.

3

Hi Colin,

Could you, similar to the other issue earlier this year you are referring to, check whether you have a valid requirements.txt file (while you are there, could you also tell me the sdk version you’re using?) and check whether there is a connector file in the pip-cache folder?

4

Issue was resolved after switching to venv as the isolation method on windows.

5

Hi Maarten,
I’m having the same error as Colin now. Can you explain how to ‘switch to venv as the isolation method on windows’? I don’t know how to do that. Unfortunately Colin is not available today.

6

You can run viktor-cli configure to change isolation mode.

7

Hi! Should I also move my repository outside the \\wsl$\ubuntu path? And what do I have to choose here? None of the three options seem to work…
image

8

Marlies and I had a call to resolve the issue.

Moving to venv as isolation mode fixed the problem.

WSL2 / Ubuntu both /usr/bin and /bin hold a Python installation, so either option can be selected.

9

@rdejonge @mweehuizen My company gave me a new laptop. On this laptop, I have the same issue when starting the app: ModuleNotFoundError: No module named 'connector'

Do you know if there is any other solution for this problem, other then switching to the venv modus? My whole team is working with docker, I dont want to be the only one who doesn’t…