X Your system is NOT ready to use VIKTOR with isolation mode 'venv'

[prasad]

Which tool versions are you using?

SDK: v13.x.x
Platform: v2022.x.x
Python: v3.11
Isolation mode: venv/docker

Current Behavior

… Please check below logs at the time of installing
viktor.
Congratulations! Your VIKTOR account is activated.

←[32;1m-------------------------------←[0m
←[32;1mStarting VIKTOR system check…←[0m
←[32;1m-------------------------------←[0m
X Operating system internet access

Possible causes:

• No internet connection

X Operating system access to PyPi

Possible causes:

• PyPI certificate it not whitelisted

X Operating system access to VIKTOR system

Possible causes:

• VIKTOR system certificate is not whitelisted

X Operating system access to VIKTOR environment

Possible causes:

• VIKTOR environment certificate is not whitelisted

V Python is installed correctly

The system check has been completed with the following conclusion:

X Your system is NOT ready to use VIKTOR with isolation mode ‘venv’

Expected Behavior

… software has to install without error

Context (optional, but preferred)

…

[mslootweg]

Hi Prasad,

Welcome to the community! And thank you for reaching out for help. From the current logs that I see it is unfortunately not entirely clear what exactly the problem could be. From the logs the possible options are:

• Poor internet connection
• Restricted network
• Other (yet) unknown issue

To check whether it is nothing that was a temporary issue, could you run the following command in your terminal:

viktor-cli get-started cloud.viktor.ai

(Assuming you are using the cloud.viktor.ai environment.)

Make sure to check your internet connection before doing so.

[rdejonge]

Hi Prasad,

A new version of the CLI is now available that covers an edge case. I think this might have caused the error. Please download the new version of the CLI with:

viktor-cli upgrade

After that you can run the get-started command again.

viktor-cli get-started cloud.viktor.ai

Please note that you will need to open your Development workspace in the browser manually in order to see the demo app.