In using the convert_excel_to_pdf function from viktor.utils I get sometimes time-out errors.
The user is seeing “There went something wrong”
I will get:
Traceback (most recent call last):
File "/usr/src/packages/viktor/_vendor/urllib3/connectionpool.py", line 445, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/src/packages/viktor/_vendor/urllib3/connectionpool.py", line 440, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.7/http/client.py", line 1344, in getresponse
response.begin()
File "/usr/local/lib/python3.7/http/client.py", line 306, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.7/http/client.py", line 267, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.7/socket.py", line 589, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.7/ssl.py", line 1071, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.7/ssl.py", line 929, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/src/packages/viktor/_vendor/requests/adapters.py", line 449, in send
timeout=timeout
File "/usr/src/packages/viktor/_vendor/urllib3/connectionpool.py", line 756, in urlopen
method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
File "/usr/src/packages/viktor/_vendor/urllib3/util/retry.py", line 532, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/src/packages/viktor/_vendor/urllib3/packages/six.py", line 770, in reraise
raise value
File "/usr/src/packages/viktor/_vendor/urllib3/connectionpool.py", line 706, in urlopen
chunked=chunked,
File "/usr/src/packages/viktor/_vendor/urllib3/connectionpool.py", line 447, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/src/packages/viktor/_vendor/urllib3/connectionpool.py", line 337, in _raise_timeout
self, url, "Read timed out. (read timeout=%s)" % timeout_value
viktor._vendor.urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='addons.viktor.ai', port=443): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "viktor_connector/connector.pyx", line 375, in connector.Job.execute
File "viktor/core.pyx", line 1535, in viktor.core._handle_job
File "/usr/src/app/app/viktor_code/steel/weld_joint/controller.py", line 101, in download_PDF
pdf_content = convert_excel_to_pdf(BytesIO(result))
File "viktor/utils.pyx", line 478, in viktor.utils.convert_excel_to_pdf
File "viktor/utils.pyx", line 427, in viktor.utils._convert_libreoffice_to_pdf
File "viktor/core.pyx", line 1164, in viktor.core._post_on_addon_endpoint
File "/usr/src/packages/viktor/_vendor/requests/sessions.py", line 590, in post
return self.request('POST', url, data=data, json=json, **kwargs)
File "/usr/src/packages/viktor/_vendor/requests/sessions.py", line 542, in request
resp = self.send(prep, **send_kwargs)
File "/usr/src/packages/viktor/_vendor/requests/sessions.py", line 655, in send
r = adapter.send(request, **kwargs)
File "/usr/src/packages/viktor/_vendor/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
viktor._vendor.requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='addons.viktor.ai', port=443): Read timed out. (read timeout=10)