I’m facing the issue “Out of memory: job could not be finished because too much memory was used.” while downloading an Excel file retrieving some general information from the entities. I’m actually in the dev version of my app with about 30 entities within the workspace. For the prod version, all the workspaces contain less entities and the download works well. Have you any ideas about the origins of the memory issue here? What is the memory limit that raises this error?
Thanks.
A memory issue could be because of a number of reasons. If an Excel file is created because of information from entities, I would assume that more entities => more data => more memory usage. A general first approach would be to check whether the code was written such that it wastes memory unnecessarily. This could be done by profiling memory, like mentioned in this post:
Every app has a set computational resources, which include disk space and memory (RAM). This is generally set to the default values provided. These can be adjusted through a request sent to us.