Can't connect to our Viktor environment

🚀 Support (Q&A) 🐛 Bug & Error Reports
1

Which tool versions are you using?

SDK: v13.3.1
Platform: v2022.x.x
Python: v3.10
Isolation mode: venv

Hi. While developing at a time I probably shouldn’t be, I lost the ability to connect to our Viktor environment. Restarting the app through the cli gives me a ‘Malformed connection’ error and trying to visit the environment through the browser gives me 502 bad gateway error.

I hope this will be will be magically fixed by Monday, but thought I should report the issue anyway.

Thanks for forcing me to start my weekend!

2

Hi,

We are currently experiencing an availability issue of the platform. See:
https://community.viktor.ai/t/decreased-availability/687/3