Installation Problems

🚀 Support (Q&A)
1

Could not fetch URL https://sys.viktor.ai/api/v1/packages/viktor-connector/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host=‘sys.viktor.ai’, port=443): Max retries exceeded with url: /api/v
1/packages/viktor-connector/ (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:992)’))) - skipping
ERROR: Could not find a version that satisfies the requirement viktor-connector==5.20.0 (from versions: none)
ERROR: No matching distribution found for viktor-connector==5.20.0

I have already made viktor-cli upgrade, check wsl2 on docker desktop, change developper key

Can you help to make my first installation?

2

Hi Pierre,

Welcome on the VIKTOR Community Forum!

The same problem was described in this thread. The problem was resolved by “whitelisting the *.viktor.ai domain…”. Maybe you can have a look at the thread and see if it resolve your problem.

3

Sorry it was a VPN problem. Now it’s OK